Our Commitment to Protecting Your Privacy

At CAP Advisors, we respect your privacy and want you to understand our commitment to protect the information you share and how we safeguard your personal information. The use of personal information in Canadian commercial activities is protected by federal legislation, under the Privacy Act “Personal Information Protection & Electronic Documents Act” (PIPEDA).

Your Rights as they Pertain to Your Personal Information

You have the right to know why an organization collects, uses or discloses your personal information.
You have the right to expect an organization to handle your information reasonably and to not use it for any other purpose other than the one to which you consented.
You have the right to know who in an organization is responsible for protecting your information.
You have the right to expect an organization to protect your information from unauthorized disclosure.
You have the right to inspect the information an organization holds about you and make sure it is accurate, complete and current.
You have the right to expect an organization to destroy your information when requested or when no longer required for the intended purpose.
You have the right to confidentially complain to an organization about how it handles your information and to the Privacy Commissioner of Canada if need be.

How We Collect, Use and Disclose Your Information

We only collect the information about you that we need, such as financial, health, lifestyle and personal information about you and related persons for the purpose identified by you. Our files containing information about you are kept to provide and service financial, insurance, and investment products and services that are appropriate for you and your circumstances. We may use and disclose this information in order to:

  • Assess your application for insurance, investment and other products and services
  • Evaluate claims and underwriting risks when required
  • Communicate with you in a timely and efficient manner
  • Detect and prevent fraud
  • Analyze business results
  • Act as required or authorized by law

What We Will NOT Do With Your Information

We do not sell client information to anyone. Nor do we share client information with organizations outside of our relationship with you that would use it to contact you about their own products or services.

We Strive to Protect Your Personal Information

All employees, associated advisors and suppliers who are granted access to client records understand the need to keep your information protected and confidential. They know they are to use the information only for the purposes intended and this expectation is clearly communicated. We’ve also established physical and systems safeguards, along with proper processes, to protect client information from unauthorized access or use.

Your Privacy Choices

You may withdraw your consent at any time (subject to legal or contractual obligations and on providing us reasonable notice) by contacting our Privacy Officer. Please be aware that withdrawing your consent may prevent us from providing you with requested products or services. We may occasionally use your personal information to advise you of products or services we believe may be of interest to you or fit your personal circumstances. If you would rather not receive this type of communication, please advise our Privacy Officer.

Our Privacy Officer is:

Claire Del Net
CAP Advisors Inc.
2550 Victoria Park Avenue
Suite 702
Toronto, ON M2J 5A9
Tel: 416-815-2280